Contact SiriusXM Canada Customer Service
How to Reach a Person at SiriusXM Canada
Verified Contact Information
Toll-Free Number:
-
1-888-539-7474
Customer Service:
-
1-844-823-0843Aviation, Marine
-
1-877-249-9143Music for Business
Complaints/ Feedback:
-
+1 416 408 6888
SiriusXM Canada Emails:
Accessibility
Customer Service
English, French
Legal
Privacy Inquiries
SiriusXM Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular SiriusXM Canada Phone Number
1 (888) 539-7474
Average Hold Time
00:00:26
Average Calls duration
4 minutes
Most Popular SiriusXM Canada Email Address
care@siriusxm.ca
SiriusXM Canada Live Agent Availability
28% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
View full overview ›
SiriusXM Canada Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular SiriusXM Canada Phone Number | 1 (888) 539-7474 |
| Average Hold Time | 00:00:26 |
| Average Calls duration | 4 minutes |
| Most Popular SiriusXM Canada Email Address | care@siriusxm.ca |
| SiriusXM Canada Live Agent Availability | 28% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| SiriusXM Canada Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to SiriusXM Canada | First and last name, phone number or email |
Call Volume by Day
Contact Information
SiriusXM Canada Website:
SiriusXM Canada Help Center:
Corporate Office Address:
SiriusXM Canada Inc.
135 Liberty Street, Suite 400
Toronto,
Ontario
M6K 1A7
Canada
Summary of SiriusXM Canada Customer Service Calls
664
TOTAL
CALLS
CALLS
04:28
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SiriusXM Canada?
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel”
- “To permanently cancel my account”
Product/ Service Question:
- “Both radios not working”
- “Got no signal”
- “No signal”
Payments and Charges Question:
- “Unapproved billing for months and months”
- “My bill is to high. Not paying that much”
- “Billing”
Account Question:
- “Had a call for an outstanding balance”
- “Subscription cancelation”
- “Subscription”
Staff Question:
- “No service”
- “Canada cut off my service and I paid Fresno CA $288,94 for 2 subscriptions for a year”
- “Bought a new vehicle, switching my serious service from one vehicle to another lifetime membership”
Return/ Replace Question:
- “Changing to another vehicle”
- “Change the VIN#”
- “Change vehicle”
Request for Information Question:
- “How to get SiriusXM back on my car radio”
- “Need help”
- “I want to know why some radio station are locked”
Cards Question:
- “New criidt card”
- “New card on file and renew subscription”
- “Upgrade visa card”
Website/ Application Question:
- “App issue”
- “Xm app reset”
- “SXM app help”
Shipping and Delivery Question:
- “Did not get what I wanted, I was not explained properly to my questions...”
- “Got wrong order”
Other Question:
- “Can't get on to surius”
- “Hhfgjkhgh”
- “Rates are too high”
Compare SiriusXM Canada Customer Service To
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SiriusXM Canada